{"id":7602,"date":"2023-03-03T21:00:52","date_gmt":"2023-03-03T19:00:52","guid":{"rendered":"https:\/\/dia24.eu\/?page_id=7602"},"modified":"2023-03-03T22:13:47","modified_gmt":"2023-03-03T20:13:47","slug":"questions-answers","status":"publish","type":"page","link":"https:\/\/dia24.eu\/fr\/questions-reponses\/","title":{"rendered":"Questions et r\u00e9ponses"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7602\" class=\"elementor elementor-7602\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ea251b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ea251b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0bfeff4\" data-id=\"0bfeff4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-836a1d9 elementor-widget elementor-widget-heading\" data-id=\"836a1d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Questions and Answers<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2356efa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2356efa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-99ef93c\" data-id=\"99ef93c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72f8c4e elementor-widget elementor-widget-heading\" data-id=\"72f8c4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Continuous glucose measurement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00a7ca7 elementor-widget elementor-widget-accordion\" data-id=\"00a7ca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6871\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6871\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I use xDrip with a Dexcom One sensor?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6871\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6871\"><p>Yes, xDrip supports Dexcom ONE sensors from 2021.<br \/>Please use the latest version of xDrip and follow the <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/xdrip.readthedocs.io\/en\/latest\/install\/g6\/\" target=\"_blank\" rel=\"noopener\">installation instructions for the G6\/ONE sensor<\/a><\/strong><\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6872\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6872\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I extend the Dexcom ONE sensor?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6872\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6872\"><p>Although the manufacturer has set the lifetime of the sensor to 10 days, you can extend the lifetime if you use the xDrip app.<br \/>To do this, you will need to carefully remove the transmitter and wait at least 10 minutes, then attach the transmitter back to the sensor and start the same sensor as new.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6873\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6873\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">For how long can I extend the lifetime of the sensor?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6873\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6873\"><p>The lifetime of the sensor is individual and depends on how well the sensor is attached and whether the patch will hold.<br \/>Some users prolong the sensor for up to 5-10 days.<br \/>That makes a total of about 15-20 days.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6874\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-6874\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">In which countries is Dexcom ONE supported<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6874\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-6874\"><p>Dexcom ONE is officially available only in listed European countries.<br \/>More information can be found on the official website.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6875\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-6875\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I download the official app if Dexcom ONE is not supported in my country?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6875\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-6875\"><p>As far as we know, there is no such possibility.<br \/>Alternatively, you can use the xDrip app.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6876\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-6876\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is xDrip and what are its capabilities?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6876\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-6876\"><p>xDrip is an open-source app that allows you to connect sensors from different manufacturers.<br \/>More information can be found here: <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/xdrip.readthedocs.io\/en\/latest\/use\/mainUI\/\" target=\"_blank\" rel=\"noopener\">xDrip+<\/a><\/strong><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6877\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-6877\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Does xDrip support alarms?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6877\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-6877\"><p>xDrip has a very wide range of features.<br \/>Low and high blood glucose alarms are one of its features, you can set and configure them yourself.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6878\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-6878\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Does xDrip support Novopen Echo Plus?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6878\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-6878\"><p>Yes, the latest versions of xDrip support NFC readable Novopen Echo Plus.<br \/>This allows you to record your last injections directly into the xDrip app. The xDrip then predicts your blood sugar movement a few hours in advance, use with caution.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6879\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-6879\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I get help with xDrip related questions?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6879\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-6879\"><p><span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/www.facebook.com\/groups\/xDripG5\/\" target=\"_blank\" rel=\"noopener\">Official xDrip group on Facebook<\/a><\/strong><\/span><br \/>In this group you can ask questions and ask for help from other users.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I use xDrip with a Dexcom One sensor?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, xDrip supports Dexcom ONE sensors from 2021.<br \\\/>Please use the latest version of xDrip and follow the <span style=\\\"text-decoration: underline;\\\"><strong><a href=\\\"https:\\\/\\\/xdrip.readthedocs.io\\\/en\\\/latest\\\/install\\\/g6\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">installation instructions for the G6\\\/ONE sensor<\\\/a><\\\/strong><\\\/span>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I extend the Dexcom ONE sensor?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Although the manufacturer has set the lifetime of the sensor to 10 days, you can extend the lifetime if you use the xDrip app.<br \\\/>To do this, you will need to carefully remove the transmitter and wait at least 10 minutes, then attach the transmitter back to the sensor and start the same sensor as new.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"For how long can I extend the lifetime of the sensor?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The lifetime of the sensor is individual and depends on how well the sensor is attached and whether the patch will hold.<br \\\/>Some users prolong the sensor for up to 5-10 days.<br \\\/>That makes a total of about 15-20 days.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"In which countries is Dexcom ONE supported\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Dexcom ONE is officially available only in listed European countries.<br \\\/>More information can be found on the official website.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I download the official app if Dexcom ONE is not supported in my country?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>As far as we know, there is no such possibility.<br \\\/>Alternatively, you can use the xDrip app.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is xDrip and what are its capabilities?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>xDrip is an open-source app that allows you to connect sensors from different manufacturers.<br \\\/>More information can be found here: <span style=\\\"text-decoration: underline;\\\"><strong><a href=\\\"https:\\\/\\\/xdrip.readthedocs.io\\\/en\\\/latest\\\/use\\\/mainUI\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">xDrip+<\\\/a><\\\/strong><\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Does xDrip support alarms?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>xDrip has a very wide range of features.<br \\\/>Low and high blood glucose alarms are one of its features, you can set and configure them yourself.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Does xDrip support Novopen Echo Plus?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, the latest versions of xDrip support NFC readable Novopen Echo Plus.<br \\\/>This allows you to record your last injections directly into the xDrip app. The xDrip then predicts your blood sugar movement a few hours in advance, use with caution.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where can I get help with xDrip related questions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"text-decoration: underline;\\\"><strong><a href=\\\"https:\\\/\\\/www.facebook.com\\\/groups\\\/xDripG5\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Official xDrip group on Facebook<\\\/a><\\\/strong><\\\/span><br \\\/>In this group you can ask questions and ask for help from other users.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-82d50ad\" data-id=\"82d50ad\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb1df42 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb1df42\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-fb34621\" data-id=\"fb34621\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e288f14 elementor-widget elementor-widget-heading\" data-id=\"e288f14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Products, expiry date, transport<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03d2d43 elementor-widget elementor-widget-accordion\" data-id=\"03d2d43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4001\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4001\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the expiry date of the products sold?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4001\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4001\"><p>All products sold have the best possible expiry date.<br \/>Many products have a 2-3 year validity period.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4002\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4002\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is it possible to track a purchase with a tracking number?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4002\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4002\"><p>Yes, we only use registered shipments.<br \/>As soon as your order is dispatched, you will find the tracking code in the order details.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the expiry date of the products sold?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All products sold have the best possible expiry date.<br \\\/>Many products have a 2-3 year validity period.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is it possible to track a purchase with a tracking number?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we only use registered shipments.<br \\\/>As soon as your order is dispatched, you will find the tracking code in the order details.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-acaf749\" data-id=\"acaf749\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Questions and Answers Continuous glucose measurement Can I use xDrip with a Dexcom One sensor? Yes, xDrip supports Dexcom ONE sensors from 2021. Please use the latest version of xDrip and follow the installation instructions for the G6\/ONE sensor. Can I extend the Dexcom ONE&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7602","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Questions and Answers Continuous glucose measurement Can I use xDrip with a Dexcom One sensor? Yes, xDrip supports Dexcom ONE sensors from 2021.Please use the latest version of xDrip and follow the installation instructions for the G6\/ONE sensor. Can I extend the Dexcom ONE sensor? 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